Refund policy

RETURNS

Rainbow tropical care strives to provide the best product and the best customer service. With that being said, all sales are final and returns are not accepted.  If your order is damaged during delivery or found to be defective, please email us within 5 days of the receipt of your order and we will replace it as soon as possible.   

Regarding international orders,  you (the customer) are responsible for any local taxes/customs duties that may arise.  If the item is returned as undeliverable, you will receive a refund minus shipping costs and a 20% restocking fee.