Shipping policy
Order Cancellation Policy
ORDERS CAN NOT BE CANCELLED AFTER 24 HOURS OF PLACING YOUR ORDER.
When you order from our website you are agreeing to our legal policies.
WHEN YOU PURCHASE FROM Rainbow Tropical Care, YOU ARE AGREEING TO OUR POLICIES AND OUR PROCESSING TIMES
How long is shipping?
DUE TO COVID-19 Processing time is currently 2-7 business days+ the USPS shipping time after the package has been dropped off.
How can we contact customer service?
You can contact customer service at rainbowtropicalcare@gmail.com
My order says delivered but it is not here,why?
If This situation ever occurs contact your local post office with your tracking information, Rainbow Tropical Care takes pride in packaging your orders with lots of love and care, we always make sure that your order is packed well and in great condition before we drop it off at the post office, however after we drop packages off at the post office WE ARE NOT RESPONSIBLE FOR ANY LOST, DAMAGED OR STOLEN PACKAGES.